Customer Service & Scheduling Coordinator (Bilingual)
Full Time • North Bergen
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
Office Coordinator / Field Support (Bilingual Preferred)
North Bergen, NJ
$20–$23/hr + Monthly Performance Bonuses
Full-Time | Monday–Friday | Occasional Saturdays
North Bergen, NJ
$20–$23/hr + Monthly Performance Bonuses
Full-Time | Monday–Friday | Occasional Saturdays
We’re looking for a bilingual (English/Spanish) customer service & scheduling professional who enjoys helping people, supporting a team, and keeping things organized. This role is a mix of office work, scheduling, and customer communication — perfect for someone who likes variety and being part of a small, growing business where your work truly matters.
What You’ll Do
- Answer calls, text messages, emails, and online leads
- Convert leads into scheduled cleanings through friendly, confident communication
- Manage daily cleaning schedules and client appointments
- Support cleaning teams with check-ins and quality follow-ups
- Send confirmation texts and post-service follow-ups
- Track notes and customer activity in our CRM
- Help with onboarding and supporting new cleaners
- Occasionally deliver supplies or assist with on-site quality checks (mileage reimbursed)
What We're Looking For
- Bilingual English/Spanish preferred
- Strong phone and customer communication skills
- Organized and reliable — you like keeping things running smooth
- Problem-solver who can jump in and help where needed
- Comfortable on a computer and learning simple systems
- Reliable vehicle and driver's license (local field visits when needed)
- Customer service, scheduling, or coordination experience a big plus
- Friendly energy — team-oriented, upbeat, and dependable
Compensation
- $20–$23 per hour based on experience
- Monthly performance bonuses based on lead conversion & customer retention
- Paid training
- Growth opportunities as location expands
Why Join Us
We’re a small, friendly, local business. You’ll work side-by-side with the owner and be part of a team that truly cares about doing a great job and treating people well. If you’re dependable, motivated, and want a role where you can grow with a company, this could be a great fit.
Apply today and tell us a little about yourself — we’d love to meet you.
Compensation: $20.00 - $23.00 per hour
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At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone’s role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.
(if you already have a resume on Indeed)
Or apply here.
MON-FRI schedule
(No weekends)
Flexible hours
Opportunity for upwards growth
(Into jobs of increased responsibility/pay)
Two Maids is The Company That Cares
Family atmosphere / Team environment